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The Customer-Driven Company: Moving from Talk to Action - 4983

The Customer-Driven Company: Moving from Talk to Action - 4983

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Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
ASIN: 0201608138
VSKU: 56JTFY003MHB_ns
Condition: Good
Author/Artist:Whiteley, Richard C
Binding: Paperback
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